Head of Sales & Customer Success

Head of Sales & Customer Success | San Diego, CA (Hybrid) | $180K – $300K

Are you ready to scale revenue from $2M to $20M ARR in one of the most underserved industries in tech?
Do you thrive on building and leading high-performing sales and CS teams in fast-growth environments—and want to own the entire go-to-market motion?

Our client, a venture-backed AI company revolutionizing the $500B remodeling and construction industry, is searching for a Head of Sales & Customer Success to drive their next phase of growth.

This is the perfect role for a strategic sales leader who is equally data-driven and hands-on, and who’s excited to build across both inbound and outbound motions while shaping customer success from the ground up.

Key Responsibilities:

• Scale revenue from $2M to $20M ARR by building and optimizing a full-funnel GTM engine
• Lead and mentor high-performing sales and CS teams
• Enhance inbound sales workflows using product data and automation to improve CAC efficiency
• Design and implement a new outbound strategy in close partnership with marketing
• Drive retention and expansion through a customer success model focused on “land and expand”
• Create tight feedback loops with product and marketing to align on customer needs
• Travel periodically to other locations to align cross-regional strategy and operations

Qualifications & Requirements:

• 7+ years in sales and/or customer success leadership, ideally in fast-paced tech startups
• Proven success scaling sales teams and systems in a product-led, high-volume, low-ACV environment
• Experience launching outbound channels and owning net revenue retention metrics
• Process- and data-oriented with strong operational rigor and a test/iterate mindset
• Exceptional leadership and communication skills across cross-functional and global teams
• Track record of collaborating closely with product and marketing to drive GTM success
• Comfortable with travel to align distributed teams and build international cohesion
• Passion for innovation and transforming outdated industries with modern tech

Benefits:

• Competitive salary + equity (ownership in a fast-scaling startup)
• Flexible work arrangements with opportunity to travel internationally

Ready to take extreme ownership and shape the future of AI in construction?
 Connect with Robyn Trubey for more information about this opportunity. Apply now and let’s explore if this role is your next big step.