Privacy notice for Franklin Fitch Limited, Franklin Fitch Recruitment Limited and Franklin Fitch Recruitment Contracts Limited

 

Who we are:

We are Franklin Fitch recruitment.

 

Office locations

London: 1 Pickle Mews, London, SW9 0FJ

Cardiff: 15th Floor Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB

Frankfurt: 2. OG, Walter-Kolb-Straße 9-11, 60594, Frankfurt am Main

Austria: Funkensprung, Mariahilfer Strasse 93/2/20, 1030 Wien, Austria

Our data protection officers:

Alison Moss/ Leonie Schaefer

a.moss@franklinfitch.com

l.schaefer@franklinfitch.com

+44203696 7950

General

Franklin Fitch respects the privacy of individuals, and is committed to maintaining this privacy in relation to the collection of personal information, in line with GDPR.  Any personal information collected will not be passed on to a third party without the express authority of the individual or entity and will only be used for the intended purpose accompanying the request for the information.

Submitting Personal information to us

Any personal data we collect is used in accordance with data protection legislation and we are GDPR compliant.

Personal information provided by you may include your name, email address, telephone number, postal address, age, gender, income, financial situation, CV, certifications, marital status, visa status, current employment and compensation package, previous employment and compensation package as well as personal references and relevant social media information e.g. LinkedIn.

The registration details supplied by you are kept by us and used to provide you with the recruitment services and information for which you have given us your consent.  When we collect personal information, we will explain how we intend to use it.  We will obtain your consent if we wish to use your personal information for any other purpose.

Where do we store data and who has access to it?

Data is stored in a UK-based ATS system.  We have offices in the UK and the EU – data can be accessed by hiring teams in all of our offices.

Disclosing personal information

We may sometimes provide a candidate’s personal information to clients.  Personal details supplied will only be used for their intended purpose except when we are required by law or other regulation.

  

Protecting your information

We use a third party database storage system, Chameleon-i, who has implemented security policies, rules and technical measures to protect personal data.  Data is stored on a fully secure cloud based CRM which is stored on UK based servers which are firewall protected and encrypted.  All our employees and data processors are obliged to respect the confidentiality of our visitors’ personal data.

Accessing, rectifying or deleting your data

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to access a copy of your personal information, or wish to rectify any inaccuracies, please contact us at support@franklinfitch.com.

We are happy to provide a copy of the personal data which we keep about you, within three weeks.  If you’d like to have your data erased, then contact us at support@franklinfitch.com and we will be happy to comply.  Please allow three weeks for us to process the request.

Our website & cookies

You can visit Franklin Fitch on the web without telling us who you are or revealing any personal information about yourself. We collect no such information about you when you visit our site, unless you choose to provide that information to us.

A cookie is a small piece of information stored on your computer by us which enables us to recognise your computer when you access the Franklin Fitch web site and also provides you with an expedient means of access. Cookies also protect the reliability of recorded user names and passwords and limit access to services.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our sites will not function properly when you view them.

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"Franklin Fitch has supported me in all of the companies I have worked for. I can honestly say that the support has been fantastic. I can always rely on them for a fast turnaround and candidates are always of a high calibre" Talent Specialist - Global Retail business
"I’ve always found Franklin Fitch’s approach to be of a consistent high standard; they meet deadlines, keep us informed on progress and always do the little things right." Head of Networks and UC - Cisco Gold Partner
"Personally, I appreciate your professional approach in understanding our needs and working diligently to present suitable candidates and also your excellent communication throughout." Senior Project Manager - Cisco Gold Partner
"I strongly recommend the entire Franklin Fitch family, they were such a joy to work with....thank you!" Head of Network Engineering - Financial Services Organisation