1st line customer support advisor
1st Line Customer Support Advisor | Consultancy | Cambridgeshire | £20,000 – £28,000
Our client is a leading ISP to business and science parks around the UK, they are looking for a 1st line customer support advisor to jin their team and provide support over the phone and onsite for their customers.
It is a fantastic opportunity for talented individual to start a fruitful career in the ISP industry by taking what you know already and developing it quickly and applying it on a daily basis.
Excellent verbal and written communication skills
Able to listen to customers’ needs and offer appropriate advice
A solid foundation and aptitude in IT
A passion for knowledge and learning in the ISP/IT industry; keeping up to date with the latest trends and solutions
Experience with networking and firewalls
Knowledge of juniper/ cisco experience
Experience with Linux O/S